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Euro and US Dollar prices are estimated for guidance. Actual prices in UK Pounds. Exact conversion depends on today's exchange rate used by our payment processor.

Detailed information about ordering, such as postage rates, payment methods and our guarantee, is on the ORDERING pages listed above.

How to order from us

Prices

Euro and US Dollar prices on this site are for guidance. Actual prices are in UK Pounds. Exact conversion depends on the current exchange rate used by our payment processor.

Taxes: All prices include VAT. There are no further taxes on orders imported to EU countries.

Outside the EU, your government may levy tax on imports. This is your responsibility because there is no mechanism by which we can deal with it on your behalf. Your package may arrive with a demand for payment. The USA is tax-free up to $200 order value. Other countries vary.

Countries we will deal with

We are based in the UK and are happy to mail to any country with a reliable postal service.

Postage & Packing (shipping) rates

There is a flat fee per package, however many brushes are ordered:

UK post and packing (First Class) – 2.50

Outside the UK (Airmail) – 4.50

Dispatch and delivery times

With occasional exceptions, we dispatch the same or next working day when your payment has cleared.

UK orders: Unless you make a special arrangement with us, we use First Class post. This is NOT a guaranteed next-day service. Delivery is often next working day, but Royal Mail says that anything up to four working days is normal.

Overseas orders: We use airmail. Delivery time is highly variable, depending on factors such as your country's customs and postal services. In general, it is rarely much quicker than a week, and can be as long as three weeks.

Ordering methods

On this web site: Add items to your shopping basket then go to the checkout for secure online credit card or PayPal payment.

By email: Please contact us if you have special requirements eg: you wish to pay by cheque, we will arrange this as a bespoke transaction via email.

Accepted payment methods

Credit cards: Online transactions only. We are not yet authorised to take them by post or phone.

PayPal payment to luxartis@sky.com

UK cheques / postal orders: Payable to Caroline Winkle.

USA checks / money orders / Euro cheques: These cannot be freely exchanged in UK banks and post offices, but we can use a specialist service to process them. This costs an additional fee. Please see the mail order form.

If your preferred payment method does not appear above or you have any questions, please enquire.

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